Privacy Policy

1. Introduction

Wichaset ("we", "us", "our") operates an AI development school at 240 Thanon Rama IX, Huai Khwang, Bangkok 10310, Thailand. This Privacy Policy describes how we collect and handle personal data when you use our website or enrol in one of our courses. We take our responsibilities under Thailand's Personal Data Protection Act B.E. 2562 (PDPA) seriously and aim to be straightforward about what we do with your information.

If you have any questions about this policy, you can reach us at [email protected].

2. Data We Collect

We collect personal data in the following ways:

• Enquiry and enrolment forms: name, email address, and phone number (optional).
• Course administration: attendance records, project submissions, and feedback responses.
• Website analytics: pages visited, session duration, device type, and approximate location — collected in aggregate through analytics cookies where you have consented.
• Communications: content of messages you send us by email or through the website form.

We do not collect payment card details directly. If payment is processed electronically, it is handled by the relevant payment provider under their own security standards.

Retention: Enrolment and contact records are held for up to three years after your last course or interaction with us. Analytics data is retained for no more than 14 months.

3. How We Use Your Data

• Responding to enquiries — to reply to questions you send us before enrolment.
• Course delivery — to manage your participation, track attendance, and issue a completion certificate.
• Communication — to send you practical information about sessions, schedule changes, or important updates relating to your course.
• Service improvement — to understand how the website is used and refine course content based on aggregated feedback.

We do not sell your personal data to any third party. We do not use your data for automated decision-making or profiling that produces legal or significant effects on you.

4. Legal Basis for Processing

We process your personal data on the following bases under the PDPA:

• Consent — for analytics cookies and any optional marketing communications. You may withdraw consent at any time.
• Contract — for processing necessary to deliver your enrolled course.
• Legitimate interests — for responding to general enquiries and maintaining records of course completion.

5. Data Sharing

We may share your data with:

• Service providers — hosting providers and email platforms that help us operate the website and communicate with students. These providers are contractually bound to handle data only as instructed by us.
• Analytics services — aggregated, anonymised usage data may be processed by tools such as Google Analytics, subject to your cookie preferences.
• Authorities — where required to comply with Thai law or a lawful request from a regulatory authority.

6. Data Security

We use TLS encryption for all data transmitted via the website. Access to student records is restricted to staff members who need it for course administration. In the event of a data breach that is likely to affect your rights, we will notify you and the relevant authority within the timeframe required by the PDPA.

7. Cookies

We use cookies to keep the website functioning and, with your consent, to collect analytics data. For a full breakdown of the cookies we use, please see our Cookie Policy. You can manage your preferences at any time through the cookie settings on the site.

8. Your Rights Under the PDPA

As a data subject under Thai law, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of data we no longer have a lawful basis to hold.
• Restrict processing in certain circumstances.
• Receive your data in a portable format where technically feasible.
• Object to processing based on our legitimate interests.
• Withdraw consent for processing based on consent at any time.
• Lodge a complaint with Thailand's Personal Data Protection Committee (PDPC).

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

9. Third-Party Links

Our website may contain links to external resources such as library documentation or tool download pages. We are not responsible for the privacy practices of those websites and encourage you to review their policies separately.

10. Children's Privacy

Our courses are intended for participants aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. If you believe we have received data from a minor, please contact us and we will remove it promptly.

11. Changes to This Policy

If we make material changes to this policy, we will update the "Last Updated" date at the top of this page and, where appropriate, notify enrolled students by email. Continued use of our website after changes take effect constitutes acceptance of the revised policy.

12. Contact

Data Controller: Wichaset
240 Thanon Rama IX, Huai Khwang, Bangkok 10310, Thailand
Email: [email protected]
Phone: +66 2 307 5284